Privacy policy

  1. Privacy and Security Policy
  2. The following information about our Privacy Policy reflects the commitment of The Queer Travel (from now on The Queer Travel), to maintain and guarantee safe commercial relations by means of the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the website.

  3. Definition of personal data
  4. As “Personal Data” we must understand any information concerning an identified or identifiable natural person. This includes, but is not limited to, a first name, last name, postal and e-mail address, and telephone number or financial information.

  5. Processing and purposes of the data collected
  6. Any personal data you provide when visiting our website will be treated in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which The Queer Travel uses personal data as the responsible of the treatment:

    Data provided during user registration:

    • Purposes: All the data collected during the registration process will be used to provide access to the services of the website, to carry out the electronic contracting requested, as well as to send commercial information by electronic means.
    • Legitimation: The legitimate basis on which the data will be processed lies in the execution of pre-contractual and contractual measures.
    • Storage periods: The data will be kept for as long as the user has an active account and in the event that the user deletes the account for the period necessary to comply with relevant legal obligations, such as, but not limited to, tax and fiscal obligations.

    Data provided through the newsletter subscription form:

    • Purpose: To register for the newsletter so that you can receive institutional information about news and updates from The Queer Travel.
    • Legitimation: The legitimate basis on which the data will be processed lies in the execution of the pre-contractual measures requested, in addition to the consent given with the acceptance of this data processing policy.
    • Storage periods: The data will be kept as long as the user does not cancel the subscription.

    Data provided through the contact forms:

    • Purpose: To answer the queries raised and send them commercial information, as well as to include on the distribution list those users who have contacted us via email.
    • Legitimation: The legitimate basis on which the data will be processed lies in the execution of the pre-contractual measures requested, in addition to the consent given with the acceptance of this data processing policy.
    • Storage periods: The data will be kept for as long as is necessary to meet the request and/or until the subscription to the newsletter is cancelled.

    From The Queer Travel we will inform all users of the non compulsory nature of the collection of certain personal data, except in the fields indicated otherwise. Nevertheless, the non completion of such data may prevent The Queer Travel from providing all those services linked to such data, freeing us from any responsibility for the non provision or incomplete provision of these Services.

    It is the user’s obligation to provide the data in a truthful way and keep them updated, so The Queer Travel reserves the right to exclude from the services and proceed to the cancellation of the service to any user who has provided false data, without prejudice to the other actions that proceed in Law.

  7. Communication of your personal data to third parties
  8. Your personal data will not be communicated to any third party, except to suppliers necessary for the execution of the sales made. In the event that it is necessary to communicate your information to another third party, or supplier, your consent will be requested.

  9. Security of your personal data
  10. The Queer Travel has a special concern to ensure the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security measures, both technical and organisational, to prevent any loss or unauthorised use by third parties, for example our web portals use https data encryption protocols.

  11. Information on the use of cookies
  12. By the mere fact of visiting this web site or using the services of The Queer Travel no personal data identifying a User is automatically registered. However, we inform you that during the navigation through the Web Site “cookies” are used, small data files that are generated in the computer of the internet user and that allow us to obtain the following analytical information:

    • The date and time of access to the Website, allowing us to know the times of greatest influx, and to make the necessary adjustments to avoid saturation problems during our peak hours.
    • The number of daily visitors to each section, allowing us to know the most successful areas and to increase and improve their content, so that users obtain a more satisfactory result and improve the design of the contents.
    • The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
    • Security elements involved in controlling access to restricted areas. For more information visit our Cookies Policy.

  13. User’s rights
  14. All users may exercise any of the rights granted by data protection legislation, such as the right to access, rectify, limit processing, delete, transfer and oppose the use of their data by writing to DONOSTIREC, located in Astigarragako bidea 2 5ª plta 2º drcha 20180 Oiartzun- Gipuzkoa or by sending an e-mail to licencias@ditgestion.net. And in the event that you consider, you may file a complaint with the Spanish Data Protection Agency.

  15. Procedures for revoking consent
  16. Any user can revoke the consent given, such as by opposing the use of their information for advertising purposes, market research or the development of satisfaction surveys. Such a revocation may be made at any time (without retroactive effect). To do so, please send an e-mail to licencias@ditgestion.net. If you wish to revoke the consent given to receive commercial communications by e-mail, you may also do so from that e-mail, by clicking on the link included in the e-mail and following the instructions provided.

  17. Changes to the Privacy Policy
  18. Our Privacy Policy may be updated, due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access to and know the latest changes that may have been incorporated. In the event that such changes are related to the consent given by the user, a separate and independent notification will be sent to the user to obtain it again. If during the reading you have any doubts or questions about our Privacy Policy or you want to exercise any right or action regarding your personal data, please contact us at the following e-mail address licencias@ditgestion.net.